![]() ![]() Ability to identify, analyze and resolve exceptions through data interpretation.Good time management skills to maximize production and execution of tasks in a fast-paced environment.Ability to work well with external and internal customers.Proven commitment to high quality customer service.Thorough knowledge of applicable bank and department policies, procedures, products and support systems.The function of this position may include processing and depositing checks and invoices received by mail as well as review checks/invoices for special instructions given by customers and determine the appropriate item handling. Certain positions will require the ability to move trays and carts of work, stand or sit for extended periods of time, and repetitive motions. May have the opportunity to recommend and implement developed processing improvements within production. ![]() Researches exceptions and escalate issues to management as appropriate. May have direct contact with third-party vendors and/or external customers. Duties may include functions related to transaction processing, data entry, archiving, researching, machine troubleshooting and vendor/client interaction over the phone or email. Executes a variety of routine tasks within multiple operational systems and interacts with multiple internal partners. This is a cross-functional position that provides production support to multiple groups within Operations Services or enterprise wide. Try new things, learn new skills and discover what you excel at-all from Day One. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.
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